Return Policy

At Foxtail Lilies, we want you to be completely satisfied with you order! If you receive something that doesn’t work for you, items are accepted for return within 14 days of delivery for a refund via your original payment method.

Returns must be received within 14 days of the delivery date of your order. Shipping charges are the responsibility of the buyer, or you may drop off your return in the porch pick up bench located in St. Charles, MO near 70 and Zumbehl. Please email foxtaillilies@gmail.com for the complete address.

Contact us at foxtaillilies@gmail.com to begin the return process! We can even email you a return label to send your item back so you do not even need to go to the post office! We will deduct the return shipping cost from your refund. If an item is deemed defective you can request we email you a prepaid return label and you will be issued an exchange or refund.

Returned items must be unwashed, unworn and with the original tags attached, if applicable. You will be refunded via your original payment method within 2 business days of receiving your items.

Please include your name inside the return package so we know who to refund! Just jot it down on a piece of paper and throw it in with your item!

As always, please email us at foxtaillilies@gmail.com with any questions!